Clearing passwords on school iPads

iPads have been a revolution in the classroom, changing the way students and pupils learn and keeping them engaged. But when you add tablets along with their native security measures, sometimes you’ll find you need a way to bypass the iPad lock screen.

We get asked this question a lot. So, can we unlock the iPad?

‘iPad unavailable’

With iPad passwords, it’s sometimes possible to remove them, and sometimes not. Apple makes the devices very secure. In fact, if you enter the passcode incorrectly multiple times, you’ll lock the iPad and see the “iPad unavailable” screen, and there’s no option to proceed. We can often help.

When the iPad is first set up, it has to be given an Apple ID – an email address and password that says who “owns” the iPad. If the school did that, and someone at the school can access the email address, we can probably reset all the passwords. 

If not – for example, if the student set up the iPad and used their own email address, then it’s a bit trickier.

We offer a free collection and return service when you book in three iPads or more. Get in touch – we’ll gladly collect your iPads and assess what can be done to disable the iPad passcodes and restore full access. If it can’t be done, we’ll return your school iPads for no charge. Easy.